Refund and Return Policy
Thank you for choosing The Scrapbooking World! We strive to provide quality products and services. Please review our Refund and Return Policy carefully.
Refunds and Exchanges
We offer a refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
Eligibility for Refunds and Exchanges
To be eligible for a refund or exchange, the following conditions must be met:
The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
Only regular priced items may be refunded; sale items are non-refundable.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Exempt Goods
The following items are exempt from refunds:
Gift cards
Products with personalization
Downloadable software products
Refund Process
Upon receiving your returned item, we will inspect it and notify you via email regarding the approval or rejection of your refund within 7 days. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.
Late or Missing Refunds
If you haven’t received your refund, please follow these steps:
Check your bank account.
Contact your credit card company.
If the issue persists, contact us at return@thescrapbookworld.com.
Shipping
To return your product, mail it to:
4849 Sheboygan Ave. #110,
Madison, WI 53705
You are responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. The refund will be processed after deducting the return shipping costs.
The time for the exchanged product to reach you may vary depending on your location. We cannot guarantee the receipt of your returned item.
Need Help?
For any questions related to refunds and returns, please contact us at return@thescrapbookworld.com. We are here to assist you.
Thank you for your understanding and cooperation.